Domestic Violence & Dispatch Bundle
How to dispatch and understanding Domestic Violence and related calls
Domestic disturbances, domestic violence, family violence and other similar call types all have their own distinct features, but all can be one of the most dangerous calls for officers to go on, and happen on a regular basis.
This bundle contains 3 courses:
- Domestic Violence
- Introduction to Protection Orders
- Call Taking & Dispatching Domestic Violence
This course is for you if:
- You are looking to better question callers during these events.
- You want to improve your skills at dispatching these calls.
- You have a desire to learn more about domestic violence.
- You are looking for a way to practice your skills with this call type.
These call types may require different approaches, and understanding the different factors that may be at play, can help dispatchers get the best information and help officers be prepared for the situation they are going to encounter.
Your Instructor
Jennifer Hendrick
Founder, Impact Dispatch
Jennifer Hendrick is the Founder of Impact Dispatch and a public safety professional with more than 30 years of experience in training, professional development, and operations across the public and private sectors. Her background spans Police, Fire, EMS, emergency communications, and Traffic Incident Management, giving her a broad perspective on the critical role communications professionals play in public safety and coordinated incident response.
Throughout her career, Jennifer has been passionate about strengthening the knowledge, confidence, and leadership capabilities of dispatchers and other public safety communications professionals. She founded Impact Dispatch with a simple belief: dispatchers deserve relevant, practical, high-quality professional development that recognizes the complexity and importance of the work they perform every day.
Jennifer's approach to training combines real-world operational experience with practical application. Her work in Traffic Incident Management has further strengthened her understanding of multi-agency coordination, incident communications, responder safety, transportation operations, and the importance of effective decision-making during rapidly evolving incidents.
Jennifer is also married to a seasoned paramedic, which provides plenty of opportunities for conversations about field operations and the connection between dispatch and responders. She values those perspectives and continually looks for ways to bridge the gap between communications centers and the professionals they support in the field.
At the heart of Jennifer's work is a commitment to helping others grow. Whether developing a new dispatcher, strengthening an experienced professional's skills, or preparing the next generation of public safety leaders, she believes professional development should leave people more knowledgeable, more confident, and better prepared to make an impact.
Keep Learning. Keep Growing. Keep Making an Impact. #BeTheChange
Courses Included with Purchase
